Showing posts with label Dealer Rater. Show all posts
Showing posts with label Dealer Rater. Show all posts

2.02.2015

Brandon Honda again earns DealerRater's “2015 Dealer of the Year!”



We couldn't be happier or more proud to again be recognized as the “2015 Dealer of the Year” among all Florida Honda dealerships for the third consecutive year by DealerRater.com, the largest central collection point for third-party information about automobile dealerships nationwide.  We continue to maintain a huge 99% customer satisfaction rating (4.9 out of a possible score of 5.0) from 1,688 lifetime customer reviews that have been collected by DealerRater since we first opened our doors in the fall of 2011.  

“It’s an incredible honor to again earn this recognition as the #1 Honda dealership in Florida, and we give you our word that we will work even harder to exceed your highest expectations," said owner John Marazzi. "We happen to think we have the best customers anywhere—and we're very appreciative of your generous, positive reviews year after year of your buying and service experiences. Our hats are off to every one of you who has ever taken the time to write a positive review—thank you! It means a lot to each and every one of us!"  

We also recognize our Brandon Honda sales, service and finance teams for this honor. You are second to none. You are passionate about satisfying your customers, and this honor is a tribute to your determination to be great. You come to Brandon Honda every day with an infectious enthusiasm that engages our customers and makes us a great team. Thank you! 

Who is DealerRater®—and why is this such a big deal?

Dealerships can’t buy or influence ratings—except to go above and beyond in consistently providing the best products and services and operating with the highest integrity. 

Since its launch in 2002, www.DealerRater.com rates car dealers nationwide on customer service, quality of work, friendliness, price and the overall customer experience. DealerRater then carefully screens all submitted reviews through a four-step process to ensure the integrity and completeness of each review before it is released online. 

Our continued commitment

We at Brandon Honda strive to be what you want in an auto dealership. We try to improve every aspect of our services and internal operations throughout the year to benefit our customers. We empower every employee to continually seek dealership and process improvements to ensure you get extraordinary services.

1.29.2014

Brandon Honda again named DealerRater’s “Dealer of the Year”

Brandon Honda again named DealerRater’s “Dealer of the Year”  
#1 Honda dealer in customer satisfaction in Florida … for the second straight year!

Our customers are the BEST! Thanks to all of 884 of you who honored Brandon Honda with your business this year and then took the time to write a glowing customer satisfaction review at http://www.DealerRater.com to report your extraordinary experience. Overall, you awarded us an average of 4.9 points out of a maximum of 5 points possible!

I'm especially proud of this award, as it represents your highest praise of our Brandon Honda team. DealerRater is the auto industry's version of the annual “people’s choice awards,” because it comes from YOU. Dealerships can’t buy or influence ratings—except to go above and beyond in creating great relationships with their customers and standing behind their products and services every day.  

DealerRater.com provides a central collection point for informative consumer reviews of 40,000 U.S. and Canadian car dealerships based on customer service, quality of work, friendliness, price, and the overall customer experience. It carefully screens all submitted reviews to ensure the integrity and completeness of each before it is released online. DealerRater.com gets more than 3 million unique visitors monthly to its website and has validated nearly 950,000 consumer reviews, making it North America’s #1 online resource for unbiased third-party consumer ratings of automobile dealerships.

Everyone at Brandon Honda works hard every day to earn your approval and satisfaction with every aspect of our sales and services so you will eagerly tell all your friends about your experience and return to Brandon Honda year after year. Around here, we call it “Continuous and Never-ending Improvement,” or CANI for short. Every employee at Brandon Honda is charged with continually looking for ways to improve every aspect of our dealership to benefit our customers. They are empowered to go the extra mile every day to earn your business. 

Then we stand behind every car we sell with our exclusive "Brandon Honda Promise" that includes eight exceptional guarantees and free services that no other dealer can match, such as an extended warranty and price protection. http://www.brandonhonda.com/brandon-honda-promise.cfm    

We invite you to stop by Brandon Honda to see what a difference a car dealership can make in your vehicle buying and service experience when it is focused so whole-heartedly on providing the best customer experience you can get in Florida.

We’re conveniently located at 9209 E. Adamo Drive in Tampa, FL 33619, one mile west of I-75 on Route 60. Visit our website for a complete list of our broad inventory of new and used cars. For more information, call 813-397-2360 or visit http://www.BrandonHonda.com/.
  
Why would you buy a car anywhere else in Florida? It's worth the drive!